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Customer Information

Horse ID and case information

Service required (all prices are excl. VAT)

(a) Please check all standard services that you are requesting.

For all other services, including loan of equipment, in-person field consulting and other services, please inquire directly through this webform. We will send you a quote.

For all standard services (a), you acknowledge entering into a legally binding contract for the services requested above by pressing the send button. Confirmation of services will be provided by email. For all other services (b) requested, we will send you a written quote by email. The contract will only be concluded and legally binding after you have confirmed the order of the offered services by email.

Terms of service

  • If prices are not listed above or should change for any reason (e.g. different service required or recommended), we will contact you with an updated quote prior to provision of service.
  • Specific diagnoses and recommendations require studies of diagnostic quality. The above costs will also apply for studies of limited diagnostic quality. Studies that turn out to be of non-diagnostic quality will be briefly assessed and feedback provided at the expense of CHF 50.00; no other charges will apply for such studies.
  • Depending on the services provided, the customer may be charged additional expenses (e.g. postage, package and delivery, etc.).
  • Customers domiciled in Switzerland will be charged 2.5% VAT in addition to the above prices.
  • Customer will be billed after provision of services. All invoices must be paid within 30 days of receipt. Customers located in countries that use IBAN / BIC for international payments are asked to pay by wire transfer. All other customers will be billed through PayPal.
  • I explicitly agree that my/our fully anonymized data will be retained by the University of Zurich and can be used and published for teaching and research purposes within the University of Zurich.

Download general terms and conditions (PDF; 194 KB)

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